Terms of service

Terms & Conditions – Diamond SNK LTD


1. Introduction

Welcome to Diamond Sneakers, operated by Diamond SNK LTD (“we”, “us”, “our”).

By accessing or purchasing from our website www.diamondsnk.com, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

Company Information:
Diamond SNK LTD
Company Number: 16686749
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Support Email: support@diamondsnk.com
Phone: +44 2038 078817


2. Eligibility

To use this website or make purchases, you must:

  • Be at least 18 years old

  • Provide accurate and complete personal information

  • Use a valid payment method that belongs to you


3. Orders & Contract Formation

  • When you place an order, you make an offer to purchase a product.

  • We will confirm your order via email; this confirmation forms a legally binding contract.

  • We reserve the right to cancel or refuse any order due to stock issues, errors, payment fraud, or incorrect pricing.


4. Pricing & Payments

  • All prices on our website are displayed in GBP (£) unless stated otherwise.

  • Prices include UK VAT where applicable.

  • We accept payments via Visa, Mastercard, PayPal, Stripe, Apple Pay, Klarna and other secure providers.

  • Prices may change at any time, but confirmed orders will not be affected.


5. Shipping & Delivery

  • We ship to the UK and internationally.

  • Shipping costs and estimated delivery times are shown at checkout.

  • Delays caused by customs, strikes, weather, or courier issues are outside our control.

  • You are responsible for providing accurate delivery information.

For more details, refer to our Shipping Policy.


6. Returns & Refunds

You may return unwanted items within 14 days of delivery (UK/EU Cooling-Off Period). Items must be unused, in original condition and packaging.

Faulty, damaged or incorrect items must be reported within 7 days of delivery.

For full return details, see our Refund & Return Policy.


7. Intellectual Property

All website content including images, logos, products, design, videos, and text is owned by Diamond SNK LTD and is protected by copyright and trademark laws.

You may not use, copy, reproduce, sell, or distribute our content without written permission.


8. Prohibited Activities

You agree not to:

  • Use the website for fraudulent or illegal purposes

  • Interfere with website functionality or security

  • Collect personal data from other users

  • Copy or resell products, photos, or store content


9. Limitation of Liability

Diamond SNK LTD is not liable for:

  • Losses caused by incorrect use of our products

  • Delays or failures due to events beyond our control

  • Indirect or consequential damages (loss of profit, revenue, data, etc.)

Our total liability for any claim shall not exceed the total amount you paid for the product in question.


10. Privacy & Data Protection

We collect and process personal data according to the UK GDPR and Data Protection Act 2018.

For details on how we use your data, please refer to our Privacy Policy.


11. Third-Party Services

Our website may include links to third-party websites (such as Instagram, Facebook, PayPal). We are not responsible for their content or policies. You use these services at your own risk.


12. Termination

We may suspend or terminate your access to our website if:

  • You breach these Terms

  • Fraud or misuse is suspected

  • Required to do so by law or authorities


13. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website means you accept the updated Terms.


14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of London, United Kingdom.


15. Contact Us

For questions regarding these Terms, please contact:

Diamond SNK LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Email: support@diamondsnk.com
Phone: +44 2038 078817